Shipping Policy

Shipping Countries and Shipping Time

United States(7-10 working days)

Shipment Processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipment to P.O. boxes or APO/FPO addresses ships to addresses within the U.S., some of U.S. Territories (Please consult before ordering), and does not ship to P.O. Box and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 1-3 days. Most Monstar packages are shipped via UPS. The estimated delivery time is 7-10 business days.


Please save all packaging materials and damaged goods before filing a claim.

Return Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.